Customer Care

Here at Aureta, each item is manufactured with care, we utilized hand stitch techniques to create the best product for our customers. Customer satisfaction is our number one goal. If for any reason you are not satisfied with your purchase, please do not hesitate to contact us. 

Customer Service can be reached at info@aureta.co. We guarantee your inquiry will be read and responded to within 48 hours.    

Privacy & Safety

When you create an account with us, you do not have to worry about any of your personal information being sold to a third party. The account allows for a smooth checkout process, as well as seamless shipping and tracking system for all orders. All transactions will take place through a third party payment service; PAYPAL or Stripe.

Customers will receive verification email upon purchase. Tracking details will be shared by email once purchased items have been shipped.   

 

We are not responsible for the privacy practices of third parties. 

Payment Methods

- Credit / Debit Cards
- PAYPAL